 | Low cost. Storage and retrieval cost of a document is
about 3¢. |
 | Availability. Multiple users can access archives
simultaneously. |
 | Remote access. The entire archive is available to remote
users via dial up connnections or via the Internet. |
 | Space savings. Based on current technology an entire warehouse
of paper can be stored in a small optical juke box the size of a filing cabinet. One
Gigabyte of storage space holds roughly 2 filing cabinets full of paper images (b&w)
Even the low end optical juke box, the size of an average tower computer, stores
80 Gigabytes or 160 filing cabinets of paper imges. |
 | Back Ups. 100% exact copies of an entire archive can be made to
optical disks and sent off site for safekeeping for disaster contingencies. |
 | FAXing. Images can be faxed directly out of the archive in
response to user requests from anywhere. |
 | Multiple documents types. In addition to images of paper
documents the storage system can archive other types of documents such as computer files,
graphic images, audio or video clips etc. |
Groupware is software which is designed for groups of people to
work together. The examples of groupware are Lotus Notes, Microsoft Exchange etc. They
typically include e-mail, scheduling and calendar functions as a base line and
custom applications can be developed for specific needs.
Electronic forms are onscreen representations of paper based
forms which can be filled on the computer and routed on the network. Most groupware
products include forms packages. Electronic forms reduce paperwork, increase accuracy
(data validation can be built in) and reduce storage requirements due to their inherent
small size compare to images.
Workflow is a system in which work can be transported from one
person to another over a network according to a set of rules. In addition roles(job
descriptions) can be defined and users assigned to these roles. The workflow system
will track all instances of work perfomed and keep statistics about them enabling managers
to identify bottlenecks in the business processes.